Managed IT service providers handle the day-to-day operation of your technology infrastructure so your internal team doesn't have to. This directory lists 9 managed IT providers covering helpdesk and end-user support, device management, Microsoft 365 administration, backup and disaster recovery, and on-site field services across the US and Canada.
Search by location, specialty, and client size to build a shortlist of candidates. Providers with Featured placement appear at the top of results — all others are listed alphabetically.
Managed IT and cybersecurity provider purpose-built for financial services firms, hedge funds, and private equity in New York.
Full-scale MSP and MSSP offering managed infrastructure, helpdesk, 24/7 SOC monitoring, and digital transformation for SMBs nationwide.
Full-service IT consulting and managed services firm specializing in cloud solutions and managed support for mid-market companies across North America.
Long-established full-service MSP delivering managed IT support, cybersecurity, and cloud solutions to SMBs in New York, with depth in healthcare and legal verticals.
Manhattan-based MSP providing managed IT support, network services, and IT consulting to small and mid-sized businesses throughout New York City.
Manhattan-based IT firm specializing in designing, implementing, and managing network infrastructure and security solutions throughout the New York tri-state area.
Global MSP with offices in Manhattan and Brooklyn providing managed IT, cloud, and cybersecurity services to SMBs and mid-market companies across the US.
Staten Island-based MSP providing managed IT, cybersecurity, and cloud solutions to small and mid-sized businesses throughout New York and New Jersey.
MSP serving New York, New Jersey, and Florida with managed IT, cybersecurity, Microsoft 365, Azure, and VoIP solutions, with a Midtown Manhattan office.
How to evaluate a managed IT provider
Most MSP sales processes look identical — the same deck, the same SLA promises, the same onboarding timeline. The differences surface in the details. Questions worth asking before you sign:
MSP evaluation checklist
- Named vs. pooled support. Will you have a named account engineer, or do tickets route to whoever is available? Named engineers understand your environment. Pools don't.
- What does P1 actually mean to them? Ask how they define a P1 incident and pull up their last three P1 resolution times from a reference client.
- On-site coverage. If you need field service, confirm their on-site engineers are employees — not contractors dispatched through a third-party network.
- Backup and DR testing cadence. Providers who can't tell you the last time they tested a full restore from backup are not managing your DR, they're managing the appearance of DR.
- Offboarding terms. Read the exit clause before you sign. Data portability and transition support terms reveal a lot about how a provider thinks about long-term relationships.